Ensure Delivery of E-mail Messages from Lunds and Byerly’s

Make sure Lunds and Byerly’s e-mail messages get past your SPAM filters and into your inbox with these easy instructions.

Outlook 2003
Add Lunds and Byerly’s From address LundsandByerlys@grocery-email.com to your Safe Senders list.
1. On the Tools menu, click Options.
2. On the Preferences tab, click Junk E-mail.
3. On the Safe Senders tab, click Add.
4. In the Add address, put LundsandByerlys@grocery-email.com
5. Click OK.

Outlook 2007
1. On the Tools menu, click Options.
2. On the Preferences tab, click Junk E-mail.
3. On the Safe Senders tab, click Add.
4. In the Add address, put LundsandByerlys@grocery-email.com
5. Click OK.

AOL
New Subscribers:
Add Lunds and Byerly’s From address LundsandByerlys@grocery-email.com to your AOL address book.
1. Click Contacts in the left navigation.
2. Click on New, choose “New” Contact.
3. Paste LundsandByerlys@grocery-email.com into the "Primary E-mail" field.
4. Make Lunds and Byerly’s From address the "Primary E-mail" address by checking the associated check box.
5. Click the Save button in the upper left navigation.

Existing Subscribers:
If our newsletter is in your AOL SPAM Folder, please open the newsletter and click the This Is Not SPAM button. Next, add LundsandByerlys@grocery-email.com into your Address Book as described above.

Yahoo!
New Subscribers:
Set up a filter to redirect our newsletter into your inbox.
1. Open your mailbox and click on Mail Options (upper right hand corner).
2. Select Filters (under Management).
3. Click the Add link on the Filters page.
4. Update the "From header:" rule with the following 2 pieces of information: "contains" and LundsandByerlys@grocery-email.com . (This tells Yahoo! to identify our newsletter based on its From address).
5. Click the Choose Folder pull down menu and select inbox.
6. Pick the Add Filter button.

Existing Subscribers:
If our newsletter is getting stuck in your Yahoo! Bulk Folder, please open the newsletter and click the Not SPAM button. Next, check to see if the newsletter's e-mail address is in your "Blocked Addresses" list. If you see LundsandByerlys@grocery-email.com on this list, select and click the Remove Block button. Lastly, set up a filter as outlined above

Hotmail
New Subscribers:
Add Lunds and Byerly’s From address LundsandByerlys@grocery-email.com to your Hotmail Safe List.
1. Open your mailbox and click “Options” (upper right hand corner).
2. Click the “Junk E-Mail Protection” link (top of page).
3. Select the “Safe List” link (2nd from bottom).
4. Copy and paste LundsandByerlys@grocery-email.com into the dialog box titled “Type an address or domain”.
5. Click the “Add” button next to the dialog box.

Existing Subscribers:
If our newsletter is in your Junk E-Mail Folder, open the newsletter and click the Not Junk button. Next, check to see if our e-mail address is in your Blocked Senders list. If you see LundsandByerlys@grocery-email.com on this list, select and click the Remove button. Finally, if you have not done so, add LundsandByerlys@grocery-email.com to your Safe List as outlined above.

Gmail
New Subscribers:
Add Lunds and Byerly’s From address LundsandByerlys@grocery-email.com to your Gmail Contacts List.
1. Click Contacts along the left side of any Gmail page.
2. Click Create Contact.
3. Copy and paste LundsandByerlys@grocery-email.com into the primary e-mail address dialog box.
4. Click Save.

Existing Subscribers:
Check if our newsletter is in the SPAM folder.
1. Click SPAM along the left side of any Gmail page.
2. Check mark the box next to our newsletter.
3. Click Not SPAM button along the top.

Mozilla Thunderbird
New Subscribers:
Add Lunds and Byerly’s From address LundsandByerlys@grocery-email.com to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.
1. Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under the Contact tab, copy and paste our “From” address LundsandByerlys@grocery-email.com into the e-mail dialog box.
5. Click OK.

Whitelist your Personal Address Book:
1. From the main drop down menu, select "Tools< Junk Mail Controls..."
2. This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter
3. Under the Settings tab, update the "Whitelists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail".
4. Click OK.

Existing Subscribers:
Please check your Junk folder to see if our newsletter has been placed there. To prevent this from happening in the future, mark our newsletter as not junk. Do this by right-clicking on our newsletter and choose "Mark < As Not Junk".